You are entitled to complain about examinations or other assessments. The complaint must be in writing and substantiated. This means that you need to explain why you believe the assessment was wrong.
You must submit your appeal no later than 14 days weeks after the publication of the grades.
What can you complain about?
- Legal issues (have rules and legislation been abided by)
- The examination basis (questions, assignments and similar matters)
- The examination process (supervisor, classroom, dates, etc.)
- The assessment itself (grades and comments)
What will SDU do after you have complained?
SDU will process your complaint and gather all the necessary information. If the complaint concerns the assessment itself or other matters that concern the evaluators, SDU will immediately present the appeal to the evaluators who, as a rule, have a deadline of two weeks to submit a statement concerning the evaluation etc.
SDU's decision will be in writing and reasoned. The decision can be concerning:
- A proposition for a new evaluation (re-evaluation) – however not in case of oral examinations
- A proposition for a new examination (re-examination)
- That the complainant is unsuccessful in the appeal
If the decision of SDU regards a proposition for re-evaluation or re-examination,you have a deadline of 14 days to let SDU know whether or not you accept the proposition for re-evaluation or re-examination.
We draw to your attention to the fact that the grade in the re-evaluation and re-examination can result in a lower grade than the first given grade.