Find answers to the most common questions about starting your studies
We have compiled various practical information to make your study start as easy as possible.
If you can't find the answer to your question here, you are always welcome to contact us.
Study Start General Information
We highly recommend attending the Master's Programme Introduction. It's designed to provide you with crucial information, help you navigate SDU, and connect with fellow students and lecturers
You'll find all the necessary IT systems on MySDU under the 'Links' menu.
Once you've ordered your student ID card, you'll need to activate your SDU account using your CPR number and your exam number. Your exam number will be on the receipt you get after ordering your student ID card.
If you're a returning SDU bachelor's student, you'll use the same login you've always used.
If you haven't received a login, are missing your receipt, or have other issues with ordering your student ID or accessing IT systems, please contact our Servicedesk:
Phone: + 45 6550 2990
Email: servicedesk@sdu.dk
Your personal schedule will be available on itslearning. Itslearning is SDU's learning platform. You can find the schedule under the 'Calendar' menu item.
For the full duration of your study, we expect you to stay updated about your programme through announcements from SDU on the following sites:
• Itslearning
• Your student e-mail
• Student Self Service
• Your programme’s pages on MySDU
Remember, that it is your responsibility to stay updated on changes to your timetable, exam plan, etc.
On itslearning, you can find literature lists for the courses you'll be taking next semester. Often, these literature lists are only updated shortly before the semester begins.
It's always a good idea to ask your lecturers for advice on which literature to prioritize buying, and which literature is secondary – meaning you might not necessarily need to purchase it.
Do you know the rules for copyright?
Academic and administrative
You need to register for your courses yourself. You do this on SDU Student Self-Service. Make sure to only sign up for the courses you will be taking in the first semester. You can see which courses you need to take under the menu item Programme Structure on MySDU.
Yes, if you have previously studied another master's programme without completing it, you must apply for credit transfer. This is a legal requirement and means that courses you've passed in your previous programme may be incorporated into your new programme, making it correspondingly shorter.
If you have previously completed another master’s programme, you can also apply for credit transfer.
If you are not fully admitted to your master’s programme. The courses that you need to pass, will be listed in your letter of admission.
You must send the documentation to the admissions office through spoc.sdu.dk as soon as possible.
If you are studying for your bachelor at SDU, and you do not expect to complete it before study start, you can apply for permission to follow master's programme courses without having completed your bachelor's programme.
Information about the rules and regulations specific to your master’s programme can be found on your programme's dedicated webpage on MySDU.
Help and Support
SPOC stands for Single Point of Contact.
SPOC is an online contact system for communicating with SDU's administration and various support functions.
Instead of having to find the correct email address or phone number for specific departments, you can use the SPOC system.
If you have a permanent physical or mental condition that means you need special support to complete a university education, you can apply for Special Educational Support (SPS).
There are many facilities for students at SDU.
On MySDU you can find links to the facilities offered by our different campus cities.
You're never alone with your questions at SDU. Many people are ready to help you.
The most important thing is to reach out when you need help.No matter who you contact first, they will help direct you to the right person or department. So, never hesitate to ask!
You can read more about the different support options on MySDU.
If you have any questions about your study start, you're always welcome to contact us at studystart@sam.sdu.dk.